LG Fridge Not Making Ice and Not Cooling - How to Fix 1. The LOCK icon will go away. Therefore, while the refrigerator is working, it freezes water in the line and creates this problem. Incredible picture quality framed as a work of art, Download and explore the smart appliance app, Find helpful information about your LG product, Facebook Share Sanmi is a Home Appliance expert and author of this help library article. In Stock. Is the ice maker arm in the down position? If water begins to dispense, it may sputter at first, but this will go away. You will find it under the sink or on the wall behind the unit. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Be sure to remove food items and store them in an ice-packed cooler or another refrigerator. Made by: LG. As the temperature of the water changes, the thermistors resistance should also change. Allow 2 to 3 hours for the unit to produce the next batch of ice. Water Inlet Valve 8. And if the water supply valve or water inlet valve is not open, there wont be any water. LG advises that freezers are set below 19 degrees Fahrenheit but for the best results, it should be at 0 degrees. Try sliding the filter into the fridge housing and then push and twist the filter to lock it properly in its place. Please leave him feedback below about the page. The test button is underneath. Straighten any kinks in the water line and make sure that the unit or any other items are not resting on, or restricting the water line. To function properly, it should deliver a flow of at least 20 psi. With a vacuum cleaner or condenser cleaning brush, clean the coils thoroughly. Try to push them out with a wooden spatula or pour warm water into the chute. Shaking the ice maker resets the motor. Wait for an audible click and if you hear it, the thermostat is working fine. Step 3: Check the Door Gasket. Disconnect the fridge from power and unmount the inside rear panel of the freezer; it covers the evaporator fan. Then, use a water filter for the unit. The Icemaker in an LG refrigerator is pretty nice, but sometimes you can run into problems with it. DOWNLOAD AND EXPLORE THE SMART APPLIANCE APP. With a multimeter, check to see if the thermistors resistance changes as the temperature of the fridge changes. It is important to note that overloading the doors misaligns them and keeps them from shutting properly. Forceful opening or closing of the door may cause the ice maker motor to shift. If this happens, the ice maker is not damaged. Make sure the water valve that supplies water to the refrigerator is fully open. It is not the cubed ice selection button on the control panel. It is also important to check the water filter. Part Number: AP4671476. In addition, ensure the water line is completely and properly inserted. If the blades are bent, replace them. However, if they are dirty, clean them with warm water and mild soap. This is the time the unit needs to cool adequately for the ice maker to produce ice. If the switch is lit up, the ice maker is turned on. A water filter filled with particles and deposits reduces the flow of water to the ice maker. This video can also be used for Side by Side units. Introducing the world's first 240Hz OLED gaming monitors preorder now Previous Shop Shop Close the category navigation menu Appliances TV & Home Theater Computing Audio Home Upgrades Small Business Refrigerators French Door Counter Depth Side-by-Side Dishwashers Front Control Top Control Cooking Appliances Ranges & Ovens Wall Ovens Cooktops Hoods Overall, how satisfied were you with this information? feedback so that we can connect with you. Sometimes, there may be no water at all. Inspect the seals on both doors for wear and tear. (GMT -05:00, United States of America local time) Problem FixD 83K views 2 years ago How to Reset Ice Maker on LG Refrigerator & Troubleshoot the LG Refrigerator. Otherwise, water wont flow freely even though there are no visible obstructions. Pieces of ice may be keeping it from resting fully against the housing. Kindly share your contact number or. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. If it is made in 2018 or earlier, open one of the fridge doors and press the Ice Plus button and Refrigerator button at the same time. You may click the below given links to register service request for the engineers The minimum recommended temperature on the unit's control panel for ice production is -4F (-20C). The most common reason for this clog is frozen water in the supply hose. I have an LG French door LFXS32766S and the ice maker does not work. Sometimes when the unit is pushed back into its place, recently moved, or installed, the water line may be disconnected. While the compressor may fail, it is not a usual occurrence. Contact us for all your product questions or concerns. The phone number you add will not be used for any other purpose. For further assistance, visit our LG Refrigerator Leveling Instructions. Check the Doors and Door Seals 4. (GMT -05:00, United States of America local time) If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). <br> <br>1st Jan 1970 Perhaps Ambrose Bierce's most famous works, he . Sometimes when the unit is pushed back into its place, recently moved or installed, the water line gets disconnected, kinked or pinched. Do you see any error code on the display? If it is dirty, it will slow water pressure and reduce the flow of water to the ice maker. Move the fridge and find the fan beside the compressor. You can tell this by testing it with a multimeter to see if the solenoid is receiving power. It is frustrating to discover that your LG refrigerator is not making ice anymore. Examine the water line to see if there are twists or kinks. Next, locate the end of the drain hose and the drain pan. If the icemaker was ON, let's reset it. If you have an old water filter, then replace it. If you find ice in the line, you can apply some heat to it so the ice melts or push it out with any suitable object. If your water filter has not been changed recently it will become clogged with particles over time. If none of the above applies to your LG fridge, then one or more of its components are faulty: Inspect the coils and clean them if they are significantly dirty. Therefore, replace the ice maker if you have never replaced it or if it has been in use longer than 6 months. As a result, there will be an increase in the cold air inside the freezer, improving the production of ice. Once clogged with dirt and mineral deposits, water cannot flow through it to the ice maker and water dispenser. If this is the case, simply press the button for the lock feature and hold it for about 5 seconds. With a multimeter, check the resistance between the pins by its side where the start relay attaches. Press and hold a glass to the dispenser for 3-5 minutes. You may also try using the EXPRESS FREEZE or ICE PLUS feature. Here is a video showing how to reset the ice maker in your LG refrigerator. Please ensure to follow the steps as described in the User Manual of your Product as per model. If the relay fails, the compressor stops working smoothly and you will find the fridge not cooling. If the resistance remains the same, then the thermistor has no continuity. Remove any blocked ice by carefully chipping at it with a plastic knife. This guide covers most LG refrigerator/freezer models, including: LFX21976ST. Condenser Fan 4. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Also, if you get a burnt odor from the relay, replace it. 495L Flat door design Fridge Freezer with non-plumbed Water Dispenser and plumbed Auto Ice Maker, Matte Silver, Digital Inverter Compressor, 3.5 Star Energy Rating, Twin Cooling Plus, Draw Freezer Twin cooling plus; Non-Plumbed Built-in Water Dispenser ; Big Bottle Door Bins; Big Crispers; Anti-Fingerprint Finish; Features & Benefits If you are experiencing an error code please note that your ice and water dispenser will not function. Many parts also have a video showing step-by-step how to fix the "Ice maker not making ice" problem for LG LFX23961ST/01. If the LG refrigerator is not making ice at all, check the power switch or arm for models without a switch. Note: The ice bin shouldn't be used for storage of items such as soda bottles or other food items. Consequently, you may get little or no ice. Units recently installed will require 24 hours rest before ice production may occur. LG Refrigerator Ice Maker Assembly AEQ73110219 . Try the Ice Plus or Express Freeze feature if your refrigerator has one. Disconnect the refrigerator from power and run a continuity test on the compressor. There is a small seal in the water filter housing that keeps water from leaking. Kindly share your contact number or It is from these vents that cold air from the freezer and evaporator fan gets into the fridge. If the unit is still not producing ice, or harvesting ice, the unit will require a repair service. The freezer must maintain an internal temperature below 19F. To fix the problem of an LG Refrigerator not making ice and freezer not cooling, do the following: Go to the bottom back of the refrigerator and remove the panel covering it. It inhibits the release of heat from the coils, causing the refrigerators capacity to maintain a cool temperature to reduce. A twisted water line impedes water flow to the ice maker and slows ice production. A warm wet rag also works to melt the ice causing it to stick. Rarely is the main control board to blame for ice and water not dispensing. Then, check the water line for kinks or creases. These cookies are used to provide you with convenient functions, such as product reviews and product video playback, during your web browsing, they also enable interaction with social media accounts. If the figure is under 20 psi, you'll need to increase the flow by turning the value. The problem is that I seem to have the same issued I had before. 2. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). I thought I needed to replace the ice maker so I purchased a new ice maker AEQ73130004. (GMT -05:00, United States of America local time) Most ice and water dispensing issues can be resolved online using few troubleshooting steps. Remove the ice bin to see if there's ice accumulation. If the icemaker DID NOT turn or cycle, try the manual reset method in the next step. e-mail If you need Repair Service, submit an online, Copyright 2009-2023 LG Electronics. But if the fridge is made in 2019 or later, open the right door of the fridge and press the Ice Plus button and Refrigerator button at the same time. If all are in good working condition, check the defrost control board. Use Ice Plus or Express Freeze Feature, Get Instant Help Ask An Experienced Verified Appliance Technician, LG AEQ72910409 Refrigerator Ice Maker Assembly, LG LT800P Replacement Refrigerator Water Filter, Click here to use the chat box on this page to speak with a verified appliance technician right away, KitchenAid Refrigerator Ice Maker Overflowing [Quick Fix], KitchenAid Refrigerator with Low Water Pressure [Quick Fix], KitchenAid Refrigerator Clogged [Proven Solutions], How to Turn a KitchenAid Refrigerator On/Off [Detailed Guide], KitchenAid Refrigerator Water Tastes Bad [Solutions]. To get it out of the mode, find out the year of manufacture of the fridge. Refer to the detailed Warranty information delivered in your product packaging. Proper leveling helps the door seal work better. VAT Registration No: 842417633. When the psi falls below this level, the LG refrigerator may still produce water (at a slower rate), but it will not supply ice. Therefore, reduce the frequency at which you open the door of the unit. It amazes me sometimes with all the facts and tips within the magazine. Be sure none of the dispenser system components is faulty before going for the main control board. Make sure that the power button is on. We apologize for this inconvenience. Clean the blades of the fan and spin them to see if they spin around well. Consult your owner's manual if you're not sure where your lever or switch is located. JavaScript appears to be disabled in your browser. Proceed to our Reset Icemaker Section of this article for step by step instructions. You may just need a little more patience if this is the case. The following is a list of the top products that we have ranked. Do not use any abrasive detergent or a harsh cleaning tool. Steps to follow: Try to dispense a glass of water from the dispenser. Check the following if an LG refrigerator is not dispensing ice and water: With a multimeter, test the dispenser switches to check for continuity. Read the user manual of the refrigerator to learn more about this venting system. Note: To see if this properly resets the ice maker motor, perform the icemaker reset in Step 2 - Reset the Icemaker, if the icemaker resets and cycles successfully, monitor the ice production. If you cant, throw the whole batch out. Note: For the ice maker to cycle, the freezer must maintain an internal temperature below 19F. We apologize for this inconvenience. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Contact us for all your product questions or concerns. I installed it and it was very straight forward. Use a multimeter to check the current flow and power levels. The unit may need a colder setting to be able to work if you live in a humid or hot area. Need expert help? If this happens, the cold temperature becomes compromised, leading to reduced cooling. Kindly attend the article survey and provide your 1. They dont fail easily but they are easy to misdiagnose. Lowering the temperature can help, as well as not opening the doors frequently. Please visit our Request a Repair page. We know that water is in the tray, so the unit can produce ice. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. If the fan or its motor fails, the fridge wont cool or make ice. that are equivalent to new in performance and reliability. Note: If the refrigerator is new, it needs about 24 hours to make the first batch of ice. Please visit our Request a Repair page. The following are possible causes of the problem of an LG refrigerator not making ice after filter change: Make sure to use brand water filters for your LG refrigerator, choosing based on the model you own. 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