The British Museum's 'public task' under theRe-use of Public Sector Information Regulations 2015('the Regulations') consists of its functions under theBritish Museum Act 1963, theMuseums and Galleries Act 1992and related legislation, such as theTreasure Act 1996, thePublic Records Act 1958and theFreedom of Information Act 2000. avCRDTjuoJrm%e4sj(gj Customers are becoming more and more skeptical of companies and advertisements. The Museum's aim is to hold a collection representative of world cultures and to ensure that the collection is housed in safety, conserved, curated, researched and exhibited. No. Many museums have evolved, through sporadic acquisitions and the generous bequests of benefactors, to hold a diverse range of objects, often housed in older heritage buildings. The Audience Finder data, however, shows us that museums are evolving to bridge this gap. Find out about the work of the Museum collection, research departments and the research facilities available. Percentage of invoices paid within 5 days: 1%, Percentage of invoices paid within 30 days: 90%, Percentage of invoices paid within 5 days: 2%, Percentage of invoices paid within 30 days: 83%, Percentage of invoices paid within 5 days: 12%, Percentage of invoices paid within 30 days: 81%, Percentage of invoices paid within 5 days: TBC, Percentage of invoices paid within 30 days: TBC, Percentage of invoices paid within 5 days: 6%, Percentage of invoices paid within 30 days: 85%, Percentage of invoices paid within 5 days: 4%, Percentage of invoices paid within 30 days: 91%, Percentage of invoices paid within 30 days: 87%, 1st quarter Visit the online shop. As restrictions and timelines have varied by place, so have audience responses. Long-case clock, from Kendal. Your request should include the following information: your name and address for correspondence (it can be an email address), the document you are requesting and the purpose for which you intend to re-use it. engaging and involving the widest possible audience. Promote real, honest, independent reviews and work with others to show that they back your brand. R1 R2 R3 R4 R5 to understand the people's general attitude towards migration as it can influence firms' ability to bring international managers to host country. Marketing tends to focus on the product. Appointments are made on merit, following a fair and transparent process. The Museum's postal address is: We require the information to determine which conditions need to be applied and if any fees need to be charged. The museum, as a medium to bridge between the artworks and the people, has a responsibility to alter this misconception. endobj Closed to the public due to the coronavirus outbreak, aquarium staff have allowed their penguins and porcupines to explore the museum free of guests and shared these animals' field trips on social media, gathering several millions of views! See annual reports and accounts sectionon this page,and theBritish Museum Management Agreement with DCMS, 3.4Visitor figures and audience researchAvailable via DCMS website endstream endobj 66 0 obj <> endobj 67 0 obj <> endobj 68 0 obj <>stream The Audience Agencys dual role over the course of the 3-year programme, and subsequent toolkit creation, was as both evaluator for the British Museum itself and disseminator of valuable insights to the sector at large. entrepreneurship, cultural studies, cultural policy, museum studies, education, philosophy, religion, spirituality, higher consciousness, animal welfare, and dog training. To effectively plan an audience development strategy you are going to need most if not all of the following information about your visitors and possible some other things as well. The British Museum Redevelopment Project has gained some more positive news with the announcement of a 25m ($38m) gift from John Sainsbury, the former chairman of Sainsburys (UK retailers) and Conservative peer. VISUAL NARRATIVE. If your message is of a particularly complex or sensitive nature it may need to be escalated or shared with another department or more senior member of staff to investigate and develop an appropriate response. Its principal regulator is the Department for Digital, Culture, Media & Sport. The British Museum is unique in bringing together under one roof the cultures of the world. The audience development part of your marketing is making sure you're creating products your audience is asking for, while acting as a resource to those consumers - completely free of charge. See Trustees section on this page and individual department pages, 1.4 The locations of and public access arrangements to establishments managed by the MuseumVisit, 1.5 Contact details for the MuseumContact us, 1.6 Subsidiary bodiesRegistered addresses and details. 'There are clear examples of museums reaching and connecting with their local . 3rd quarter Decision making processes and records of decisions: 4.1 Minutes of senior level meetings Published in November 2018. This section introduces the Museum's research along with how we shape and manage our research. C2 C3 C4 C5 C6 In building relationships, you create a direct connection to the customer, endearing them and improving their perception of your business. $.' Five strategic priorities will be at the core of the Museum's activities until 2031: securing the future of the collection. Old links to terms within authorities are currently not being redirected to the new site. London WC1B 3DG Please complete these forms carefully and provide as much detail as you can. transforming the study of natural history. The British Museum was the first public national museum to cover all fields of knowledge. Audience development strategies, especially if they use data, can help you get this personal edge and reach your customers on a personal level. Our collaborative style is enabled by a cross-cutting team of researchers and consultants. Corporate and social outreach partnerships: If you know your audience supports specific organizations, look into partnering with them. Thank them when they purchase from you and show your appreciation for their business. SHARE. Governance Legal status Board of Trustees Director Policies It also helps you grow your customer base, increasing business revenue. If you would like to read further information on transparency, visit theDCMS website. Explain that you understand their desires and how youre working hard to fulfill them. The Museum has a job family pay structure. creating a resilient and sustainable organisation. illustrated books. If you know your audience responds well to push notifications because they like the new information it brings them, you could try sending them at opportune times, such as when they enter a store. They may find the people most likely to submit a video were males in their 20s. Public enquiries and feedback records are kept for up to two years. By increasing engagement levels, you can get people interacting with you and make them more involved with your brand. Marketing. All searches are based on an 'and' relationship between your keywords and filters. You may find a summarised list of the categories of documents the Museum has available for re-use, as well as information on how to request them. Connections. News. On application to Head of Procurement, 2.12 Financial statements for projects and events An audience plan allows a company or brand to capture the attention of a specific target group (Waltl, 2006). Permission to reproduce information in the Publication Scheme does not extend to any material which is identified as being the copyright of a third party. ",#(7),01444'9=82. 8 0 obj The PSI Regulations regulate the re-use of documents created, stored and disseminated by public institutions in the UK in the course of fulfilling their public task. %%EOF stream . See annual reports and accounts, and government transparency agenda sections on this page, 2.13 Internal financial regulations This means that the majority of documents the British Museum creates, stores or disseminates in order to fulfil its public task will be available for re-use. Her work encompasses all facets of external relations for the museum including marketing . The first step is to seek an internal review of the decision you have received. What is missing from that is the roles that might need to be created and filled, the skills that are needed and the specific expectations of employees in regards to implementing the digital strategy. As a cultural sector body, the Museum also has the right to apply conditions of re-use and charge fees for certain re-uses. On application to the Head of Finance. This report demonstrates the breadth of people museums are able to engage through their diverse appeal, collections, learning activities and specialist knowledge. The Project The Audience Agency's dual role over the course of the 3-year programme, and subsequent toolkit creation, was as both evaluator for the British Museum itself and disseminator of valuable insights to the sector at large. 65 0 obj <> endobj The Act establishes a right of access to all types of recorded information held by public authorities and imposes obligations on them to disclose information, subject to a range of exemptions. Percentage of invoices paid within 5 days: 6%, Percentage of invoices paid within 30 days: 92%, Percentage of invoices paid within five days: 7% (3%), Percentage of invoices paid within30 days: 88% (73%), Percentage of invoices paid withinfive days: 5% (3%), Percentage of invoices paid within30 days: 87% (74%), Percentage of invoices paid withinfive days: 5% (5%), Percentage of invoices paid within30 days: 78% (86%), Percentage of invoices paid withinfive days: 9 (3%), Percentage of invoices paid within30 days: 87% (89%), Diversity summary report, 31 March 2021 (PDF 174kb), Diversity summary report, 31 March 2020 (PDF 102kb), Diversity summary report, 31 March 2019(PDF 132kb), Diversity summary report, 31 March 2018(PDF 195kb), Diversity summary report, 31 March 2017(PDF 195kb). . The marketing challenge was to sell 60,000 tickets at 10 each, bringing a new audience through the doors with a very different exhibition than the public might expect from The British Museum. The riches of British animation will be an ongoing focus in our programme - we will make available a comprehensive history of British animation featuring 275 films from the 19th century to the present day . Requests for a review by the Information Commissioner should be made in writing directly to: Following The Audience Agencys 3 year evaluation of the British Museums participation in NLHF funded Skills for the Future programme The Learning Museum, the museum commissioned us to produce a toolkit to share with the wider sector. Explore the collection See all. A full statistical appendix is available to accompany the report. Those appointments made by government ministers are regulated by theOffice of the Commissioner for Public Appointments (OCPA). They are friends, family, members of your business network, even people you met on an online forum. 2.3.2.2 Equality and power distance. We aim to respond to letters within 20 working days of receipt. %PDF-1.5 % The roles and responsibilities of the Board of Trustees and the Director are set out in the British Museum's Governance Principles and Procedures. We aim to respond within two working days. You may be looking for new people . Successful museums are using this data to build their resilience, influence funders and form collaborative partnerships. All this is not to say that a business should choose audience development over marketing or vice versa, but that they are two complementary approaches that overlap frequently. However, these are typically positive side effects of the real goal developing the audience. self-evident that it makes business sense to start with . Keywords: Media convergence, museum, cultural and creative . This will include a sample digital strategy, check-lists, and information sheets, designed to help museums identify the key issues and find appropriate solutions. It's sponsored by the Department for Digital, Culture, Media & Sport with whom it has a Management agreement. Discover more about the history, architecture, people and acquisitions that have shaped the Museum. How to access the British Museum library, archives and study rooms. Updated on 29th May 2020, we improved the layout of the results screen and the object details. Information which is generated by the British Museum and included in this Publication Scheme may be reproduced for information and personal study only. Most of the British Museum Trustees are appointed by the Prime Minister through a recruitment process run by the Department for Digital, Culture, Media & Sport (DCMS). From 1 April 2015 all central government departments, including their Executive Agencies and Non-Departmental Public Bodies, are required to publish the percentage of their invoices paid withini)five days andii)30 days on a quarterly basis. The Museum's governance policies and principles regulate the proceedings of the Board, and facilitate the exercise of its functions in pursuit of the Museum's planned objectives. Successful museums are using this data to build theirresilience, influence funders and form collaborative partnerships.'. Commission and creatively manage a team of artists and graphic designers to add life to the resource, including the creation of three short animations, focussing on key things the museum learnt during the 3-year process. You can also develop your new audience by leveraging an existing one. If you're not satisfied by this a formal complaint can be made in writing, which will be reviewed by the relevant head of department. Achieve meaningful creative and cultural change, working in place-based partnerships. From data collection on an individual level to providing access across devices, Lotames powerful suite of data technologies and tools, including. All the enquiries and feedback addressed to the British Museum will be handled with security and confidentiality. Below you'll find a list of improvements we're working on now. If you're dissatisfied with the outcome of the first review, you can request for your complaint to be reviewed by the Museum's legal department. View the Museum's Code of Good Research Practice. Gaining more customers: Of course, growing an audience is a necessary component of any companys marketing efforts. Audience development involves learning from your audience, and collecting data is an excellent way to do that. If this is likely to take longer, this will be communicated to you as early as possible. Supporting more than 25 research students. 10 Nov 2022. Seeannual reports and accountsand reviews sections on this page, 2.4 Spending reviews This global community of museums provides the ideal context for the shared study and display of the British Museum s collections, allowing joint research programmes, the circulation of exhibitions, and the exchange of people and skills. One way to make cultural institutions more accessible is through an audience development strategy (Solima, 2017). More information about the categories of Museum documents available for re-useand terms on which they are available. See annual reports and accounts section on this page, 2.7 Staff and board members' allowances and expenses You may find more responsive users who comment and respond to your posts and those of others promoting your content. The processes and policies by which the Museum is governed are publicly available, as are many documents outlining developments, plans and priorities. . people under 35, regular visitors, people who never visited the museum, etc.). We are recognised by UK Research & Innovation as an Independent Research Organisation (IRO), and play an active role with other IROs to promote research across Museums, Galleries, Libraries, Archives and other Heritage Organisations. Hartwig Fischer took up the post of Director of the British Museum in April 2016. Vacancies are advertised from time to time on theCabinet Office Centre for Public Appointments websiteand the British Museum website. No. Where fees are payable, the enquiry will be answered within 20 working days from the date of receipt of the fee. Responsible for a wide range of creative projects + partnerships across VICE's media distribution, the production and strategy of multi-platform video publishing for VICE TV and the management of special VMG initiatives in the UK and internationally. A different way to look at it is as an approach to customer retention, another marketing concept that pulls customers in and converts them to loyal repeat buyers. audience of middle class people with higher education and a relatively high income. Case in Point | Edinburgh International Festival. Many users are happy to tag a company whose product they like. Marketing relies on traditional advertising costs, including paying for space think Facebook ads or Google, as well as print options and the costs of creating the ad. This overlap is quite common, as audience development methods often use marketing tactics, and marketing tactics can help build an audience or improve customer loyalty. If you're dissatisfied with the outcome or the handling of the internal review conducted by the Museum you may seek an independent review from the Information Commissioner. limited, and the people in charge of marketing have to make strategic choices, which means it is. This report is based on a sample of 39,318 visitors from 105 varied museums those managed by local authorities, independent trusts, universities and national museums collected in the 2017/18 benchmark year. This procedure works alongside theBritish Museum visitor regulations. This was to become The Positive Action Recruitment Roadmap, illustrating in a detailed but accessible way the different steps that the British Museum went through during this extensive recruitment diversification process. The Museum's research is underpinned by our strategy and follows the Museum's Code of Good Research Practice. Arts Council England drops arts and culture research specialists The Audience Agency from sector support role, handing new contract for data insights to global consultancy firm PricewaterhouseCoopers. Desire, love and identity Read the blog. All information listed in the Publication Scheme is available free of charge. When you contact us to request re-use of a document you may be asked to complete a form detailing the characteristics of the re-use. For general visitor information and collection questions, please emailinfo@britishmuseum.org. Leading or participating in more than 30 externally funded research projects and programmes. When you activate and optimize your omnichannel initiatives, you create a unified experience for the customer, linking different communication routes and streamlining the customer journey. Senior Marketing Manager. You want to be intentional with this aspect, so each experience your customers have is a positive one that keeps them coming back. See governance sectionon this page, 5.2 Policies and procedures for the provision of services Audience Development: strategies, campaigns and tactics There is a lot of debate about audience development, what it is and why we do it, but currently very little in the way of publications or published guidelines. It asks you to engage with your audience and get them talking. Requests for information not listed in the Publication Scheme should be made in writing to the Museum and should provide as much detail as possible to enable Museum staff to identify the information sought. Tweet us@britishmuseum It also includes objectives set for the British Museum by its sponsoring government department in its Management Agreementand administrative practices for which the Museum is responsible, but for which there is no specific statutory or regulatory provision, including the management of the UK government-fundedPortable Antiquities Schemeand the provision of general advice relating to museology and cultural heritage to the public sector in the UK. 2 0 obj There is no one measurement of how much your audience has developed, and it covers many different ideas. Helpline: +44 (0)345 015 4033. Focusing on audiences in museums has moved from being merely a useful tool to becoming a necessity in a time of austerity and competition from an increasing array of visitor attractions. Fees are payable, the enquiry will be communicated to you as early as possible and rooms! 7 ),01444 ' 9=82, the enquiry will be communicated to you as early possible. 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