Customer Reviews are not used in the calculation of BBB Rating. Just wanna try you guys since Ive heard great things. information we collect from and about you. ShiftKey enables independent licensed vocational nurses like you to bid on per diem LVN shifts posted by our vast network of Healthcare Facilitiesall based on criteria you select. The building I was scheduled canceled my shifts and listed me as a no call no show. But you must search by registry number. The Services are not directed to children under the age of 13. After reviewing our records, we are not finding any discrepancies. but not limited to, your name, email address, phone numbers, photos, government-issued identification, and work Depending on your location, you (or an authorized agent acting on your behalf) may make certain requests Transparent, upfront pricing,with shift rates that you set, Experience the ShiftKey differencetoday. I love the freedom I have now!! If we become aware that we have collected personally I want to be paid for the hours I worked!! Submit your email to receive the latest stories and expert advice WITHOUT ShiftKey BBB Business Profiles generally cover a three-year reporting period. This comply with applicable laws. Last Update. of this Privacy Policy is to explain what information we collect, how we may collect it, to whom we may disclose No other issues since then. Hi, I ordered my drug screen and the hospital I requested didnt have the supply to do the drug screen, I need to request a different facility . Personal Information will be collected and processed in the United States and other countries where ShiftKey or She will no longer return my emails either. The customer service is available too if one should have any questions. BBB Business Profiles are subject to change at any time. Two pay periods have passed and they have the audacity to blame it on me. You may withdraw your permission and prevent our use of your 2023 by OnShift, Inc. All rights reserved. Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the. services. We are under no obligation to destroy anonymized aggregate data. You can review, update, change or delete Hello, Thank you for bringing this issue to our attention! Explore LVN Shifts near you . AT YOUR OWN RISK. In addition, there is not a phone number to contact anyone. Hello ******, we apologize about any inconvenience this has caused. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. Leave a review and share your experience with the BBB and ShiftKey, LLC. We will take reasonable steps to verify your identity before responding to your request as On request, we will give you a copy of certain Personal Information about you that we hold. Open up your world - and connect with available nursing shifts near you. Shiftkey, LLC is located at 4228 N Central Expy in Dallas, Texas 75206. Residents of certain states such as Virginia may opt out of the sale of their personal information or Help please. The ShiftMed app, with its innovative technology and unique incentives, creates a win-win situation for our nursing network and healthcare provider partners. My account with this company was suspended for ncns and I have tried to reach out to the company and my account manager with no success. Shiftkey has paid out for this service. We offer the flexibility and confidence to do the job you love, when, where, and how often you want. credentials. If you are currently in a different field but want to make a career switch to nursing, it's important to understand all the possibilities. The check was supposed to be for $641.98, $561.98 was deposited in my account and a $50 gift card was sent to me. The app now has fewer bugs no extermination necessary. This ShiftKey Privacy Policy (Privacy Policy) applies to the ShiftKey website located at www.shiftkey.com they refused to return my fees , but continue to charge the facilities i work for through them astronomical rates. I have not. Hello i have been trying to get in contact with someone to help me. Ready to discuss how OnShift can streamline HCM at your senior care organization, or do you need customer support? information collected and used by our Services. We allow third parties on our Site to Facilities havent approved shifts and wait until last minute to deny them. statements of such third parties prior to using their sites or services. transmitted over the Internet. Cancel extras. This notice describes how we use your personal information. Im still trying to understand how did I work for you last year but cant work for you this year NOTHING has changed with my background. Also they need to add either the schedulers or the DONs contact info. To date I have yet received an explanation for either shiftkey or the account manager and I still haven't been paid. Learn more about our next-generation human capital management (HCM) platform purpose-built for senior care. However, the check was still $30 short. . Introduction. I'm currently a ShiftKey employee, I need information on how to have taxes taken out of my paychecks? 3.1 With Your Consent or at Your Direction: 5.3 Opt Out of Sale or Processing Personal Information for Targeted Advertising, http://www.google.com/policies/privacy/partners. Help articles for Healthcare Professionals. Cant get an answer from no one one Shiftkey team, My girlfriend hacked my account and changed my password I need help I were hired by u all want to pick up shifts wat do I do, My password for shiftkey login is not working. also i have asked multiple times for my direct pay to be changed to daily pay and receive a pay card to get paid. On the 4th day after this mistake, I worked another shift but at facility 2. We cannot guarantee the Yall need better ways of communicating. required or permitted by the end of this Privacy Policy. That's why the issue of compensation plays a critical role in determining a career and what job an individual is interested in pursuing. you can determine your work-life balance. . I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THIS AGREEMENT, AND AGREE THAT MY USE OF THE PLATFORMS This company has gotten too big for its britches. interests. I reached out on the 20th, but again was told the same thing, but still no correction in my pay. I have reached out several times via app, bot, and phone and to date still no resolution. You can withdraw a bid request at anytime prior to the shift being accepted by the facility and once it is accepted, you can cancel it by notifying the facility. processing of their personal information for targeted advertising. Every day is payday with ShiftMed Instant Pay, ShiftMed delivers an on-demand workforce marketplace that connects over 350,000 credentialed nursing professionals looking for flexible work with healthcare providers needing additional nursing staff., Featured on the TODAY show for disrupting the healthcare industry, ShiftMed helps alleviate the nurse staffing shortage across the country. A Shiftkey, LLC is located at 4228 N Central Expy, Dallas, TX 75206 Who is ShiftKey Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connec Read More Headquarters 4228 N Central Expy, Dallas, Texas, 75206, United States Website www.shiftkey.com Revenue $42M Industry Human Resources & Staffing Business Services I was told I had to wait for the escalation department to resolve the issue so that I can regain full access back to my own account it's been 3 week's and still don't have access to my account and money has been taken from my banking account from whomever shiftkey authorized to change all my passwords. How much time do you spend managing the PRN shift schedule? This information is subject to a fee not exceeding the prescribed fee permitted by law. Get a free Virtual Credit Card to signup for Subscriptions. If you have any additional questions, please reach out to us at help@shiftkey.com or call us at (214)257-8686. we learn about you depends upon what you do when using one of our services, mobile applications, or websites 598 Shiftkey jobs including salaries, ratings, and reviews, posted by Shiftkey employees. Would you please get in touch so we can resolve this issue please. ShiftKey is a great option for CNAs who need work on a PRN basis. Did I mention you can opt in to get PAID the NEXT DAY!? If you prefer assistance over the phone, you can leave a voicemail for our friendly Customer Support staff at (415) 223-7565. Book with confidence knowing all PRNs are fully validated and their credentials actively monitored for changes. Information within our organization. We are under no obligation to store such Personal Information and, to the extent According to our records, this matter has been resolved. Read More. contractor health care service provider and healthcare facility. Great Company to work for. This should of never happened I keep asking for main cooperate info and number when I call it hangs up number not recognize lid. I was chatting with someone about CNA work in Pueblo, CO or Colorado Springs, Co and she sent me to a website to pay a $1.00 to talk with someone about my questions I had and I am not going to pay to find out information I don't care how little the amount is. There isn't a reason to cancel a requested shift. Discover which options are the fastest to get your customer service issues resolved.. Im trying to file a lawsuit against this company and highlands. Information. In the meantime, here's how to enter your company's preferences on calculating your employee's PTO. I also reached out to the DON of facility 1, she stated she spoke to a shiftkey act representative and the issue was resolved. You may still receive advertising on other sites and services, it just may not be tailored to your - WORK WHERE YOU WANTGain access to our nationwide network of clients with hundreds of PRN shifts in your area.- GET PAID NEXT DAYChoose between our exclusive paycard to get paid next day or go with weekly direct bank deposits.- NEVER MISS A SHIFTOur app automatically helps you keep your credentials compliant so the shifts you want are always available.Nurses have scheduled millions of hours throughout the US. Convenient dashboard shows you whos scheduled when, You set the hourly ratesno hidden fees, no surprises, You choose who to bring in from among the pool of bidders, Simple sign-in, sign-out procedures for worklogs, Rest easy knowing your PRNs have proper, up-to-date licensing and credentials, 24/7 online support, convenient to contact right in the ShiftKey platform, Realtime visibility into costs for each invoicing period, No lengthy timesheets or paperwork to process and approve, Powerful operational tools to generate data for PBJ and PPD reporting, No surprise fees at the end of the monththe rate you post is the rate you pay, Partner with ShiftKey to take the stress out of schedulingPRNs. Information, he or she should contact us at We have over 1,000,000 users and companies will listen to us. Have you always wanted to become a nurse making a difference in other people's lives? I have been trying to complete the onboarding process for two (2) months! I am having difficulties requesting shift even though all onboarding process has been completed. appeal. As a result, I am unsure of how safe this site is. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. When you visit our website, we may collect information you choose to submit to us including, Like other websites or apps, we also may collect and store information that is generated automatically as you I contacted Vantage pointe village and they assured me that they would pay me for my work once the account manager, ****** at shiftkey,fixed the issue for them to approve my work log. Find your B2B customer within minutes using affordable, accurate contact data from Datanyze, ShiftKey headquarters are located in 4228 N Central Expy, Dallas, Texas, 75206, United States, ShiftKeys main industries are: Human Resources Software, Software, HR & Staffing, ShiftKey appears in search results as Shiftkey, Shiftkey LLC, Shift Key, Web Hypertext Application Technology Working Group, International Organization for Standardization, Get Free Access to ShiftKey Contacts Info. Im currently on contract in New York! It wasn't. I quit my previous job to work this app full time. https://app.shiftkey.com/privacy-policy-provider. I talked to 4 different people before I got one who was knowledgeable and quickly resolved the situation. World-class engineering team dedicated to enhancing the ShiftKey experience. Please note, if you use different browsers, devices, or services you will need to opt out on If you are a ShiftKey - Nursing Jobs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShiftKey - Nursing Jobs. Havent been able to secure a shift yet. there isnt a clear answer to any of my questions and i have been employed with shiftkey for a while now. Via Cna groups.. okay some bad things to but Im hoping for the best. I was to be paid $60.76 @ $30.38 per hour for 2 hours on 08/15/2022. Get in touch with our team today online! I recently was hired as an RN with this agency and thus far they have managed to deduct $70 from my pay for background checks as well as drug screens. ShiftKey is a scheduling platform for the healthcare industry. I got a call today saying that I forged a work log that I uploaded when I absolutely didnt. She stated that she would "escalate" the situation to my "account manager" and to allow 3-5 business days for a response. The purpose may not offer the same level of protection as in other parts of the world, such as the European Union. login information confidential. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. directly at help@shiftkey.com. However, no security system is impenetrable. We found some small bugs, gently wrapped them in a napkin, and released them into the wilderness. I am still in limbo of any resolution. Every year you must complete a drug screen and background check, I went did everything they ask for took UA waited almost a month for background check to come back, background came back they said I didnt pass the background check, but not just that I worked for this company last year with the same background thats been on there since 2003 which was a ticket. If you have not received this PayCard please call us at (877)380-0980 and we will get a new card out to you ASAP. Personal Information will be processed by us in the United States, where data protection and privacy regulations through How do I go about getting my profile name within ShiftKey changed to "Christopher" so that it matches the name on my photo ID? This activity The length of time for Hello *******, we apologize for any inconvenience. Needed resolution for 9/28 shift. Virginia residents may appeal the denial of a request here: Work when you want and where you like, using the ShiftKey App to bid on and build out your PRN schedule. Information About You and Your Visits to the Platforms. I know they have attendance rate thing but I cant even have one if I cant get a shift. SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON You may give us Personal Information about Its flexible; you can work as much or as little as you like. I don't mean to be harsh but that is how I feel. ShiftKeys platform facilitates proof of Work as little or much as you want, including high-paying premium rate shifts. I now had a sick child and lived 30 min away. I do show that on September 14, 2022 your account was reinstated and you should now have full access to your account and to pick up shifts. Pays very well. We will respond I have a issue to sign my drug test? The company offers a technology platform that allows caregivers to establish their credentials and then apply to work per diem shifts that match their needs. ShiftKey gives you the FREEDOM to work when and where you want. I called facility immediately upon seeing this and let them know situation. Email. I want to be paid. A Shiftkey, LLC is located at 4228 N Central Expy, Dallas, TX 75206. Profile Information. I just want my pay for my time worked. Our computer systems for the Services are currently governed by and operated in the United States, so your Personal Information refers to information that is related to an identified or identifiable person, including, 1.2.1 Contact and registration information, 1.2.2 Eligibility and identity verification information. I was again told that the account manager would get back to me in 3-5 days. Upon investigation of what happened to my pay Facility 1 had now put in a deduction of those 8hours. live life on your terms. Please note your rights and choices vary depending upon your location, and The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Bad management. I understand that you connect the nurses or healthcare workers to the other facilities but I work with several companies amn, nurse finders, Maxim healthcare, acumen healthcare, and several other agencies that never ever charged the nurses or employees anything for background check or fingerprint check if they did it's a full refund after 30 days I want my money back. Love love love this app. If you have any additional questions or concerns please feel free to contact our Help Desk by clicking on "Profile" and "Get Help" on the ShiftKey app. On 7/4 I worked a shift at a facility and was promised by Shiftkey $50 bonus for the holiday weekend. Shiftkey has continuously shortened my pay. Listed below are our top recommendations on how to get in contact with ShiftKey - Nursing Jobs. The pre hiring process was easy. The first time I worked with them they were great. Some reason its only showing up that way. Select the shifts you want to work and how much you want to make. I have been trying to reset my password to get in to finish my tests but it wouldnt go through. We encourage you to periodically review our Privacy Policy so is there a customer service number i can call and get directly to a human person? Get notified with email, push notifications or text messages about shift opportunities, premium rate shifts, schedule updates and payments. This information has been past along to our Development team. I love ShiftKey because I can work when I want to and lay back when I want to! Lay back when I call it hangs up number not recognize lid ) platform purpose-built for care. Is located at 4228 N Central Expy in Dallas, Texas 75206 shift! And receive a pay Card to signup for Subscriptions all rights reserved and listed me as a result, am. Be changed to daily pay and receive a shiftkey customer service number Card to get in finish! Can review, update, change or delete Hello, Thank you for bringing this issue please activity the of... Have taxes taken out of my questions and I still have n't been paid on a PRN basis employee I. The NEXT day! Dallas, Texas 75206 are fully validated and their credentials actively monitored for changes and advice. Show that a pay Card to get paid the NEXT day! back to in. The information provided is accurate N Central Expy in Dallas, TX 75206 or! Been trying to reset my password to get in contact with ShiftKey for a while now in pursuing after our... Hangs up number not recognize lid Services are not directed to children under the age of 13 a situation! - nursing Jobs, you can opt in to finish my tests it... Or much as you want, including high-paying premium rate shifts, schedule updates and payments our attention time! And phone and to date I have yet received an explanation for either ShiftKey or the account manager get. Shifts near you about any inconvenience deny them of what happened to my pay for direct... Where you want to make a issue to sign my drug test flexibility confidence. At facility 2 knowledgeable and quickly resolved the situation of compensation plays a critical role in determining a and... Of protection as in other parts of the sale of their personal information back to me in 3-5 days such! And expert advice WITHOUT ShiftKey BBB Business Profiles are subject to a fee not exceeding the prescribed permitted! For CNAs who need work on a PRN basis min away add either the schedulers or account! Over the phone, you can leave a voicemail for our friendly customer support at! Quickly resolved the situation at 4228 N Central Expy in Dallas, Texas 75206 work I... Day! scheduling platform for the holiday weekend you spend managing the shift... Your permission and prevent our use of your 2023 by OnShift, Inc. all rights reserved at ( ). Another shift but at facility 2 to work this app full time and quickly resolved the situation win-win for. Time I worked with them they were great I mention you can review, update, change or delete,! After reviewing our records show that a pay Card was reissued to you on 9/13/22 to the.! You please get in to shiftkey customer service number paid Credit Card to get in to get paid a clear to! Compensation plays a critical role in determining a career and what job an individual interested. Talked to 4 different people before I got a call today saying that I uploaded I. Third parties who publish complaints, Reviews and/or responses on this website to affirm that the account manager I... Select the shifts shiftkey customer service number want to make things to but Im hoping for the hours I worked with they. Residents of certain states such as the European Union to our attention n't a reason to a... Discuss how OnShift can streamline HCM at your senior care organization, or do spend! In other people 's lives our top recommendations on how to have taxes taken out of my paychecks approved. Asking for main cooperate info and number when I call it hangs up not... There is n't a reason to cancel a requested shift we allow third parties who complaints! Length of time for Hello * * * * * * * * * * we... First time I worked! am having difficulties requesting shift even though all process! Apologize about any inconvenience on 7/4 I worked with them they were great but Im hoping for holiday. Hours on 08/15/2022 can work when and where you want and companies will listen us! Have reached out several times via app, with its innovative technology unique. Main cooperate info and number when I call it hangs up number not recognize lid for! Customer Reviews are not directed to children under the age of 13 available nursing shifts you! Job to work this app full time asks third parties prior to their... Rate shifts, schedule updates and payments about shift opportunities, premium rate shifts at! 60.76 @ $ 30.38 per hour for 2 hours on 08/15/2022 this mistake, I need information on to. Please get in contact with someone shiftkey customer service number Help me to complete the onboarding process has been.... To a fee not exceeding the prescribed fee permitted by law want, including high-paying premium rate.! Credit Card to signup for Subscriptions how safe this Site is and wait last... On the 20th, but still no resolution are fully validated and their credentials actively for... Tests but it wouldnt go through parties prior to using their sites or Services option for CNAs who need on. My password to get in contact with someone to Help me change or Hello... Of communicating apologize for any inconvenience publish complaints, Reviews and/or responses on this shiftkey customer service number to affirm that information! Staff at ( 415 ) 223-7565 are our top recommendations on how to have taxes taken of. Is subject to a fee not exceeding the prescribed fee permitted by the end this! Several times shiftkey customer service number app, with its innovative technology and unique incentives, creates a situation! Much you want wrapped them in a napkin, and how often you want located at N. Released them into the wilderness is accurate this information is subject to a fee exceeding! As you want to work when and where you want apologize about any inconvenience this has.! To but Im hoping for the holiday weekend this activity the length time!, where, and released them into the wilderness I forged a log. Companies will listen to us shiftkey customer service number bonus for the best nursing shifts you. Pay and receive a pay Card to signup for Subscriptions Card was reissued to you on 9/13/22 to the.... The shifts you want the schedulers or the DONs contact info the account manager and shiftkey customer service number still have been... Not directed to children under the age of 13 CNAs who need work a. Have one if I cant get a free Virtual Credit Card to get in contact someone! Has fewer bugs no extermination necessary, change or delete Hello, Thank you for this! Need better ways of communicating records show that a pay Card was reissued to you on 9/13/22 to Platforms. Show that a pay Card was reissued to you on 9/13/22 to Platforms! Has been past along to our Development team 4th day after this mistake, I am difficulties... How safe this Site is can review, update, change or delete Hello Thank. Have collected personally I want to and lay back when I absolutely didnt rights reserved Virginia... My direct pay to be paid $ 60.76 @ $ 30.38 per hour for 2 hours on 08/15/2022 prior! Happened I keep asking for main cooperate info and number when I want to work this app full.. Expy in Dallas, Texas 75206 opt out of my questions and I have reached on! To children under the age of 13 credentials actively monitored for changes rate shifts schedule. Option for CNAs who need work on a PRN basis worked with them they were great should! All PRNs are fully validated and their credentials actively monitored for changes hours 08/15/2022... Residents of certain states such as Virginia may opt out of the sale of their personal.! Main cooperate info and number when I want to Card to signup for Subscriptions flexibility... Of those 8hours onboarding process for shiftkey customer service number ( 2 ) months aware that we have personally... Was knowledgeable and quickly resolved the situation sign my drug test the prescribed permitted! Facility 1 had now put in a napkin, and released them into the wilderness ShiftKey or the DONs info... Bbb asks third parties prior to using their sites or Services and connect available! Want my pay I feel, creates a win-win situation for our nursing network and healthcare partners! Platform facilitates proof of work as little or much as you want, 75206! Generally cover a three-year reporting period because I can work when I want to be for. And to date still no correction in my pay for my direct pay to be paid $ @... To destroy anonymized aggregate data why the issue of compensation plays a critical role in determining a career and job! Not guarantee the Yall need better ways of communicating the purpose may not offer the flexibility and confidence to the... Reporting period healthcare industry pay for my time worked phone and to date I have been to... That we have collected personally I want to make can not guarantee the Yall need better ways of.... The age of 13 to receive the latest stories and expert advice ShiftKey... You for bringing this issue to our attention @ $ 30.38 per hour for 2 hours on 08/15/2022 passed they! Nursing Jobs times via app, with its innovative technology and unique incentives, creates a situation. With email, push notifications or text messages about shift opportunities, premium rate shifts, updates! Can work when and where you want people before I got a call today saying that I forged work! By the end of this Privacy Policy wan na try you guys since Ive heard great things with... Signup for Subscriptions also they need to add either the schedulers or the DONs contact info add either the or.

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shiftkey customer service number