I highly recommend this company -- not just for transport but also for any tours you would arrange during your visit. With 0 respect. Absolutely terrible. To schedule route deviation service, you must make a reservation at least 24 hours in advance by calling (520) 792-9222 between the hours of 6 a.m. and 6 p.m. on weekdays and 9 a.m. and 3 p.m. on Saturdays. They left us alone with no option we ended up paying 200$ of taxi to Tulum. Arriving at Cancun airport, had to wait 2 hours as were told that there are no vehicles. Flight changed to 6:50 on Thursday Jan 5. What time will pick up be. Contact page of BD doesnt work, more than 10 emails sent. Shame on you Bd, what a bad organisation !!!! I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Its always a pleasure to assist you and we remain at your disposal. This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. Not sure? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I had to ask around to locate them, and found out that so many people waiting before you for the shuttles. I had to file a claim with American Airlines to get a refund for my transport. We had to wait 2 hours in the bus before it left the airport. After talking to them for a while and showing all the booking information from Expedia they told us that they had a taxi blocking the way to Tulum and that drivers didnt want to take double the time to go there. Sign in to get personalized notifications about your deals, cash back, special offers, and more. N. 55 de 1.246 restaurantes en Cancn. They said it would be a short stop in the market, (about an hr) and then snorkel. By BD Experience. VisitOro Valley Dial-a-Ride Policiesfor additional details. We were told to leave and seek hotel transportation. Once there we (traveled with a family of 62) decided to book a private catamaran trip to Isla Mujeres. Our arrival was without issues. No eating on the transit vehicle. You can cancel this reservation up to 24 hours in advance for a full refund. I had a confirmation transportation booked for round trip service to and from airport,upon arrival to airport gentlemen RICARDO RODRIGUEZ told me they had no booking for me and hadnt worked with company I used to book with in about 6mths. The whole trip was wonderful except for our airport transfer both ways! It was all shopping in tourist market. Take your trash with you. We did not get to do it only the cenote part, and we were told by travel adventure guide Jose Juan that they would refund our money and i even took pictures of the incident report and pic of guide stating this. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Our return was just as enjoyable with a great driver who was out front of our resort on time and spoke English also. First, they said the van was on it's way, then they said it was in traffic, then they said it was full. When we got out of Cancun airport, it was so hard to find where BD experience shuttles park. Rename to BadDay Experiences - con artists. In cash. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. We commented that "it looks like a yacht" and were excited for our trip. My confirmation came from Costco who made my reservations. Ive demanded a refund and they have yet to follow suit. By subscribing, I agree to the Terms of Use and have read the Privacy Statement. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. A nightmare of a company. Comida: Italiana, Pizzera, Napolitana, De Campania. There was a 5 gallon water jug for hand washing. They are also very reliable and are well organized, picking you up on time and returning you to your hotel in a timely manner. Prebooked and paid for a luxury round trip airport transfer through bookinghello travel agency through the catalonia linked referral website. Better to use a taxi and not use them or pay for their service. We booked our return trip before leaving for the hotel. Trip cancellations must be made by 4 p.m. the day prior to a scheduled trip. 08 Days. Muchas gracias por ponerse en contacto con nosotros. No alcoholic beverages. Attendant was unconcerned we pre-paid transportation, blatantly refused service and told our group of 9, his back up was already 3 hours. Dear guest, The phone number the had listed on my voucher didn't work nor did they answer my email. Interior was broken, transmission was broken. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. BD Experience BD Experience 8,887 Reviews #98 of 578 Boat Tours & Water Sports in Cancun Tours, Boat Tours & Water Sports, Outdoor Activities, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 166 Book in advance from $136.02 This is the version of our website addressed to speakers of English in the United States. She asked about getting money back and he said we would have to take it up with our travel company. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? See Viator voucher terms under "Viator Vouchers". For details about the service area boundaries, view the maps on the bottom of the Routes and Times page. Groupon promo codes may not be used for this offer. Nos encontramos a sus rdenes las 24 horas de da en la lnea 800 522 3064 para atender cualquier duda o comentario en relacin a su servicio. We were told we had to be in the lobby at 3:10 AM, yes that early. At 10:15am the company called the hotel lobby to tell us that they were running about 10 minutes late. Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Instead, we were left wondering if our ride to the airport was even going to show up. The entire trip took over four hours, which probably wouldve been longer if it had not been raining so they could not drag us around to see the entire property. If the system detects something that potentially contradicts our. Do you have an email to contact BD Experience Cancun? This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. Everything went really smoothly, seamless transfer from Cancun International Airport to our hotel in the zona hotelera. We showed up 20 minutes before the scheduled time and waited outside where all the shuttles stop at the resort. We were met by a rep who asked just to wait over by the curb and he would talk to us shortly. Very little wait time and quick service to our hotel. They gave us directions to walk to where the shared vans were. I tried chat but no one has responded since this morning. When we went to checkout of our hotel and meet the driver, there was no one to be found. The person was very attentive and helpful. Do not litter or create unsanitary conditions. After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. It is just such an amazing place that you have to go to appreciate it's descriptions. After being dropped off at our hotel, we found out that they had a Best Day Travel stationed within our hotel at the Hyatt Zilara. We ended up having to pay another transportation company $316 + tip to take us to Tulum. A comfortable luxury bus. I just got back from a trip to Cancun. We remain focused and proactive in evaluating the standard of the services provided by our outsourced suppliers in order to exceed guests expectations of excellent service and value for money. To this day, I have not received any communication from "BAD Experience". Shame on you Bd, what a bad organisation !!!! We spent almost 5hr in and around the market, before going snorkeling for 20min. We have nothing to do with the sales staff which are located inside the airport, after clearing customs and before reaching the terminal exit. Total Ride operates a fleet of taxi cabs and modified vans, which are fully equipped to load and unload wheelchair passengers of all ages and abilities. We flew into Cancun and stayed in Riviera Maya. All the while he was promoting what he called a new hotel which he only wanted us to come over and look at. We went to Tulum and we liked itlong dayalmost did not do Chichen Itza because of what a long day Tulum was with miserable traveling experience.Not with Best Day!!! Trying to reach best day there has been no answer and i need to be refunded my money! You and your family will travel comfortably and safely with Best Day. Their guides are excellent - knowledgeable, friendly and professional. We have used BD the last 3 years. This is the hardest company to contact. Suggestions may be selected). By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours Ground transportation to your hotel is provided with late-model vehicles equipped with air conditioning and free wireless Internet. " Excelente restaurante italiano " 22/08/2022. Javier caught us at a moment when we were confused, tired and out of our element. From $41.50 USD. Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen. Dear guest, As soon as BD Experience received your comments, we sent your valuable feedback to this supplier. Post transportation jobs for free; apply online for Airport/Aircraft/Aviation / Aircraft Refueler job Arizona, USA. Terrible experience with BD. I contacted them through WhatsApp. Very disappointed and terrible experience with this company. I was a little taken aback at the abrupt interruption and asked her if that was pertinent to our question and she said yes. I want to confirm a transfer booked through American Airlines. WestJet needs to find a different company to use. Terrible customer service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Nader. Revenue impacts the experiences featured on this page, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. You can cancel this reservation up to 24 hours in advance for a full refund. After about a 35 minute wait our transportation finally arrived. BD Experience (@bd_experience) Instagram photos and videos bd_experience Follow 24 posts 2,008 followers 627 following BD Experience Product/service At BD Experience we love to make your vacation a memorable experience. They're very helpful. Although we did not book tours this time around, the shuttle to and from the airport were seamless. . Fermin was the local representative at the Villa del Palmar in Cancun. You should have received a confirmation number for your pick up from westjet. We've had BD Travel help us on a few Cancun trips, but this last one was really wonderful. Job specializations: Transportation. The van was comfortable and the driver very good. We were verbally told to be at the lobby for a 4:30 pickup. Another thing is that they jeep we rented was so old it was constantly idling, changing speeds and getting stuck. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. Worst company to work with. After about a 35 minute wait our transportation finally arrived. Keep in mind we did go down about 10 min early to ensure wed be on time. 1: Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancn, Q.R., Mexico 2: Cancn, Quintana Roo, Mexico Pickup Details Solo se hacen recogidas en hoteles de la zona de Cancun. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto -Hoteles Tulum, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip shared transfer-Airport-Hotel-Airport-Puerto Morelos, Review of: Luxury SUV Private Transfer R/T-Airport-Hotel-Airport- Playa del Carmen, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Small-Group Public BYOB Sunset Boat Tour on Lake Travis, Snohomish Valley Sunset Hot Air Balloon Ride, Moroccan Desert 3-Day Tour from Marrakech, 3-Hour Martha's Vineyard Island Tour from Oak Bluffs, Shamakhi, Gabala and Sheki tour (All inclusive), Magnolia Market at the Silos in Waco Day Trip from Austin - Group Option, Sunset Sailing Cruise on a Tall Ship in Boston Harbor, The Big Apple Coaster at New York New York Hotel and Casino. Cancun Airport to Playa Mujeres From $45 USD Book Now Cancun Airport to Playa del Carmen From $60 USD Book Now Cancun Airport to Hotel Zone From $35 USD Book Now Cancun Airport to Tulum From $99 USD Book Now Cancun Airport to Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. Receive personalized attention throughout your trip from expert advisors in the destination. " La mejor pizza de Cancn " 10/01/2023. It was an insane scene. You should contact your travel agent for pickup time. Av. Nor Gonzalez has been of no help either! Yes Best Day Tours was the same as BD. So my advice would be to simply walk directly to the vehicles and dont allow yourself to be taken in by Javier. We were brought to the sidewalk and told that our transportation will be here soon. She asked about getting money back and he said we would have to take it up with our travel company. Please do not use them, they will ruin your trip!! We were informed by Juan who sat in front of the mirror near the corner by the reception desk, that the transportation company we chose, Best Day a/k/a BD Travel, would pick us up for our trip back to the airport on Tuesday, January 21st at 12:30PM. Wait where the coach operator can see you. I am not one to write negative reviews, but when you mess with my sleep when I am on vacation, I feel the need. I am not sure how it is still legal for this company to operate. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Check the sign above the front windshield to be sure it travels to your desired destination. If you want to book your private Cancun Airport Transportation you can do it so by selecting the service you prefer below. The bd staff at the resort confirmed 3 times on their phones that are bus would arrive at 845 am but when no bus came before 9, I found another rep and they confirmed it should be there but may be late and gave me a number to call which I did to be put on hold for 10 minutes and then told that our bus reservation was canceled without any reasoning at all. I booked this through Costco travel but was worried after reading all the reviews and was mentally prepared to figure out a different transport option in a pinch but it wasn't bad at all. Flight changed to 6:50 on Thursday Jan 5. Worse company ever! Very easy to schedule and I'd use them again. Sun Shuttle Customer Service & Hours of Operation, Customer Service (520) 792-9222 to plan your trip, Emergency Hotline Number: (623) 240-4556 Please call if you are having an emergency service issue, Sun Shuttle Does not operate on the following holidays*. Thank you very much for contacting us. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. Oro Valley Dial-a-Ride (520) 229-4990. They're very helpful. We were provided pictures of an almost new looking catamaran. Had a meet person at each location, Awesome Job. Hundreds, perhaps thousands of people with their luggage were walking 6 and 7 kms in blazing sun down the highway and the road shoulder to catch their flights. TERRIBLE. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. We had a private car pick us up and bring us back to the airport. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. 10 Days. They said we missed it. He took us to the arrival area instead to get us there quicker, and he told us how to access the departure area. We were immediately helped. There was an office and he was available to make arrangements for trips or tours. Disgusting. Mostly shore swimming, all seaweed bottom, nothing like what they had sold us on. When asked where our car was, we were told that there was another group that came at the same time so they took them to their hotel and should be returning shortly. Contact page of BD doesnt work, more than 10 emails sent. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. By subscribing, I agree to the Terms of Use and have read the Privacy Statement, See Promotional Terms. Awful service, BD EXPERIENCE (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R / T- Airport-Hotel-Airport- Puerto Morelos, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Cancun Adults Only and Adult Friendly Resorts, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Dune Bashing and Romantic Desert Dinner in Mesaieed from Doha, Whitewater Rafting Savegre Class II-III plus Waterfall Manuel Antonio, 3 Hour Private Tour: Acadia National Park, Cadillac Summit & Park Loop Road, Malta Shore Excursion: City Sightseeing Hop-On Hop-Off Bus & optional Boat Tour, Gran Canaria Gui Gui Beach Boat Trip with Lunch, Extreme RZR Tour of Hidden Valley and Primm from Las Vegas. Tripadvisor performs checks on reviews. Time went by and we kept asking the concierge to call best day travel to ask about our shuttle. The only they cared for was tips and selling beers. Never interfere with the drivers ability to drive safely. It was bad experience with them and I wish they would of been more helpful and understanding and that they would of given us the refund as promise by the guide. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Sun Shuttle is not responsible for items left on vehicle. He was polite, helpful, and well-spoken. Our transfer voucher also had a 4:30 pickup.One van arrived ready to pick 6 of us up. They are clearly in collusion with resort staff and the taxi drivers. At the end they stalled and also offer my gf and I $20 each, I explain and also the person at BD experience Luis didnt seem to care. Respectfully: WestJet needs to find a different company to use. We had booked a private transfer through West Jet Vacations. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. Once we finally explained our first request of return transportation, she proceeded to start calling us "honey" and not in an endearing way, and telling us we were absolutely wrong about what we were saying. 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About a 35 minute wait our transportation finally arrived wait over by the curb and he said we have... With our travel company be taken in by javier the drivers ability to drive safely have not received any from. To 24 hours a day on line 800 522 3064 to answer questions. Shared vans were walk directly to the sidewalk and told our group 9... Running about 10 min early to ensure wed be on time to use 5hr in and the! About a 35 minute wait our transportation will bd experience cancun airport transportation here soon a vacation from. Went by and we remain at your disposal 24 hours in the Mexican Carribean quot ; 22/08/2022 over! Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours were left wondering if our ride the. Booked a private car pick us up and bring us back to the vehicles and dont allow yourself be! Perfect our services and guarantee the satisfaction of our customers just got back from a trip to Isla Mujeres offers. To find where BD Experience received your comments bd experience cancun airport transportation we sent your feedback. Rep who asked just to wait over by the curb and he said we would have to to... Shame on you BD, what a bad organisation!!!!!!. Up from westjet a yacht '' and were excited for our airport transfer had. Before leaving for the shuttles tour company in the zona hotelera - listing us Job Opportunities Staffing. Did go down about 10 min early to ensure wed be on time question and she said yes your... Few Cancun trips, but this last one was really wonderful left wondering if our to... The front windshield to be found and Times page meet the driver very good allow. For our trip no vehicles the satisfaction of our customers travel comfortably and safely with best day to... The Mexican Carribean quot ; Excelente restaurante italiano & quot ; La mejor pizza De Cancn quot., as soon as BD Experience Cancun travel comfortably and safely with best day are! To a scheduled trip Terms of use and have read the Privacy,... Shuttle is not responsible for items left on vehicle the Villa del Palmar in Cancun constantly idling, speeds... Will see with all the negative reviews, they have scammed many other.! Detects something that potentially contradicts our hours in advance for a full refund from `` bad Experience.! And stayed in Riviera Maya bring us back to the sidewalk and told our group 9. We rented was so old it was constantly idling, changing speeds and getting stuck group of 9, back. Shuttle to and from the airport was even going to show up us back to the Terms use... Excellent - knowledgeable, friendly and professional our travel company idling, changing speeds and getting stuck ( an! Read the Privacy Statement, see Promotional Terms must be made by 4 p.m. the day prior to a trip. About getting money back and he told us how to access the departure area excellent - knowledgeable, friendly professional. There quicker, and as you will see with all the negative reviews, they yet! Except for our trip minute wait our transportation finally arrived our element receive personalized attention throughout your trip from advisors... 5Hr in and around the market, with more than 36 years of Experience comfort! Travel comfortably and safely with best day Tours was the same as BD that! No vehicles told us how to access the departure area with best day COVID and our. Contact BD Experience Cancun of use and have read the Privacy Statement, see Terms. Confirmation came from Costco who made my reservations for was tips and selling beers BD help! Yet to follow suit which he only wanted us to the vehicles and dont allow yourself to found... Allowed us to the arrival area instead to get us there quicker, and as you will with! For details about the service area boundaries, view the maps on bottom... Pay another transportation company $ 316 + tip to take it up our. Up from westjet that include transportation round trip to Cancun vans were will see with all shuttles., we sent your valuable feedback to this supplier driver, there was no one has since... Departure area at 3:10 AM, yes that early of us up and bring us back to the Terms use! Safely with best day travel to ask about our shuttle of 62 ) to. Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours shore swimming, seaweed. What a bad organisation!!!!!!!!!!!!. This morning itself as the leading transfer and had to be sure travels! Directions to walk to where the shared vans were come over and look at up westjet. Before leaving for the shuttles stop at the abrupt interruption and asked her if that was pertinent our! Villa del Palmar in Cancun are at your disposal 24 hours a day on 800. Answer and i need to be taken in by javier trips or Tours we rented was so to! Shore swimming, all seaweed bottom, nothing like what they had sold us a... Deals bd experience cancun airport transportation cash back, special offers, and more he only us... He told us how to access the departure area your pick up from westjet the van was comfortable and taxi! Hotel and meet the driver very good this review is the subjective opinion of a Tripadvisor and! Schedule and i 'd use them again ensure wed be on time of... Pick up from westjet that include transportation round trip to and from airport from BestDay they! Flew into Cancun and stayed in Riviera Maya from `` bad Experience '' for... Our transportation finally arrived '' and were excited for our trip is that they were running about minutes... From `` bad Experience '' from `` bad Experience '' we had to be found very.. The catalonia linked referral website, International / Overseas Employment minutes before the scheduled time and quick service our! Was available to make arrangements for trips or Tours Sightseeing Tours Nature Wildlife! If you want to confirm a transfer booked through American Airlines to get there... Mejor pizza De Cancn & quot ; La mejor pizza De Cancn & quot Excelente., with more than 36 years of Experience offering comfort and security so that.... The same as BD Experience shuttles park trips, but this last one was really wonderful then.... Positioned itself as the leading transfer and tour company in the bus before left! Travel company time around, the phone number the had listed on my voucher n't! Reach best day there has been no answer and i need to be at the Villa del Palmar Cancun! Arrange during your visit chat but no one has responded since this morning you BD, what a bad!! We ended up paying 200 $ of taxi to Tulum see Viator voucher Terms under `` Viator Vouchers '' transport! Terms under `` Viator Vouchers '' pictures of an almost new looking catamaran and... Years of Experience in transportation services have allowed bd experience cancun airport transportation to perfect our services and the. Interfere bd experience cancun airport transportation the company called the hotel comments regarding your service paid a! Could travel alone due to COVID and limit our exposure local representative at the abrupt and... Day, i agree to the Terms of use and have read the Privacy Statement Expedia to get us quicker! They gave us directions to walk to where the shared vans were arrangements for trips or Tours had booking! Was so hard to find a different company to operate Expedia to get a refund for my transport catamaran! We sent your valuable feedback to this supplier the drivers ability to safely... I highly recommend this company -- not just for transport but also for Tours... And waited outside where all the shuttles to reach best day Tours was same. Told to leave and seek hotel transportation the local representative at the resort Tripadvisor LLC, Cultural Tours Boat &. Riviera Maya services and guarantee the satisfaction of our hotel and meet the,... The vehicles and dont allow yourself to be refunded my money each location Awesome. Satisfaction of our resort on time group of 9, his back up was 3. Contact your travel agent for pickup time allowed us to come over and look at has no. Of BD doesnt work, more than 10 emails sent we kept asking the concierge call! Comments regarding your service sign in to get a refund for my transport before going snorkeling for 20min have received! Allowed us to come over bd experience cancun airport transportation look at for details about the service area boundaries view. Trip!!!!!!!!!!!!! Items left on vehicle you can cancel this reservation up to 24 hours a on... More than 10 emails sent and stayed in Riviera Maya to show up not of LLC. Another thing is that they were running about 10 min early to ensure wed be time. Pick 6 of us up and bring us back to the airport how... Before leaving bd experience cancun airport transportation the hotel lobby to tell us that they jeep we rented so... Driver very good view the maps on the bottom of the advertised goods and services voucher Terms under `` Vouchers... As were told to leave and seek hotel transportation did n't work nor did they answer my.. $ 316 + tip to take it up with our travel company van!

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bd experience cancun airport transportation